What You Will Learn
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Introduction to Artificial Intelligence
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Generative AI Fundamentals
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ChatGPT Fundamentals
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Prompt Engineering
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AI for Learning & Research
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AI for Office Productivity
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Documents & Data with AI
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AI Content Creation
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AI for Business
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Real-World AI Productivity Project
Course Description
Artificial Intelligence is changing the way people learn,
communicate, create content, analyse information and perform
everyday work.
Tools such as ChatGPT and other AI applications can help
students, employees, teachers, business owners and
professionals work more efficiently when they are used
correctly.
This course introduces Artificial Intelligence and ChatGPT
through practical, real-world applications. Instead of
learning only theory, learners actually use AI tools for
different tasks.
Each skill is demonstrated by the trainer, practised by the
learner, repeated with different examples and finally applied
to a new real-world problem.
Course Objectives
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Understand Artificial Intelligence and Generative AI
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Develop practical-level ChatGPT understanding
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Write clear and effective prompts
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Improve and refine prompts
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Use AI for learning and research
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Use AI for documents, writing and office work
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Use AI for content and communication
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Apply AI to business tasks
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Understand AI limitations and errors
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Use AI responsibly and confidently
1. AI & Generative AI Foundations — 2 Days
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Day 1:
Introduction to Artificial Intelligence
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Day 2:
Generative AI, LLMs & AI Tools
Practical Lab:
Explore and compare different AI tools.
Job Task:
Identify AI opportunities in everyday work.
2. ChatGPT Fundamentals — 2 Days
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Day 1:
ChatGPT interface, conversations and basic usage
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Day 2:
Asking questions, providing context and getting better
answers
Practical Lab:
Complete multiple everyday tasks using ChatGPT.
Job Task:
Complete a workplace task using ChatGPT.
3. Prompt Engineering — 3 Days
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Day 1:
Understanding prompts and instructions
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Day 2:
Role, context, task, format and constraints
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Day 3:
Improving weak prompts
Practical Lab:
Create and refine multiple prompts.
Job Task:
Create a reusable workplace prompt.
4. AI for Learning & Research — 2 Days
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Day 1:
Using AI to understand concepts and create study plans
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Day 2:
Research, summarisation and information organisation
Practical Lab:
Use AI to learn a new topic.
Job Task:
Prepare a structured information report.
5. AI for Office Productivity — 3 Days
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Day 1:
Emails, letters, reports and professional communication
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Day 2:
Meeting notes, summaries, checklists and planning
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Day 3:
AI-assisted office workflows
Practical Lab:
Create emails, reports and office documents.
Job Task:
Complete a complete office task using AI.
6. AI with Documents & Data — 2 Days
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Day 1:
Working with documents, tables and structured information
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Day 2:
Data understanding, classification and analysis
Practical Lab:
Work with a document and dataset.
Job Task:
Convert raw information into a useful business summary.
7. AI for Content & Communication — 2 Days
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Day 1:
Content ideas, articles, social media and presentations
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Day 2:
Editing, rewriting, summarising and improving content
Practical Lab:
Create content for different audiences.
Job Task:
Create a communication and content package.
8. AI for Business & Problem Solving — 1 Day
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Topic 1:
Identifying repetitive business tasks
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Topic 2:
Customer communication
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Topic 3:
Marketing and business ideas
Practical Exercise:
Solve a real-world business problem using AI.
9. Real-World AI Productivity Project — 2 Days
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Day 1:
Identify a practical problem and create an AI workflow
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Day 2:
Build, test, improve and present the solution
Practical Lab:
Complete an end-to-end AI-assisted task.
Job Task:
Create a repeatable AI workflow.
Documentation:
Record prompts, process and final output.
10. AI Skills & Career Preparation — 1 Day
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Topic 1:
AI skills for modern careers
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Topic 2:
AI-assisted workplace productivity
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Topic 3:
AI limitations, accuracy and responsible usage
Practical Assessment:
Complete a final AI-based practical assignment.
Final:
Career readiness and next learning path.
70% Practical Training
AI cannot be learned effectively by simply watching
demonstrations. Students need to use AI repeatedly for
different situations and real tasks.
This course therefore focuses heavily on hands-on practice.
Learners repeatedly use AI for learning, office work,
research, communication, content creation and business
problem solving.
Our Practical Training Method
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1. Trainer Demonstration
— Trainer demonstrates the task.
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2. Student Follows
— Student performs the same task.
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3. Repeat Same Task
— The same task is repeated with different prompts
and examples.
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4. New Example
— Student applies the skill to a different situation.
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5. Independent Exercise
— Student completes the task independently.
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6. Workplace-Style Task
— Student solves a practical workplace problem.
Hands-On Practice Includes
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ChatGPT conversations and practical tasks
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Prompt writing and improvement
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Learning and research
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Emails and professional communication
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Reports and documents
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Summarisation
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Data understanding and analysis
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Content and social media
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Business problem solving
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AI workflow creation
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Job-oriented assignments
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Real-world AI project
Career Opportunities
AI skills can complement modern professions and help
employees and professionals become more productive in
their existing or future careers.
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AI-Assisted Office Professional
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AI Productivity Executive
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AI Content & Communication Assistant
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AI-Assisted Business Operations
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Junior AI / Generative AI Support Roles
AI Skills Preparation
Learners complete practical assignments and projects
instead of focusing only on AI terminology.
The training also teaches learners to verify AI-generated
information, understand limitations and use AI responsibly.
Final Practical Assessment
Students will be given a realistic problem and asked to
use AI to analyse, plan and produce a useful solution.
The assessment focuses on prompt quality, reasoning,
output quality, verification and the learner's ability
to use AI independently.
Important Note
AI tools and features change frequently. Therefore, the
course focuses on transferable AI skills, practical
prompting, problem solving and responsible usage rather
than depending on one particular AI tool.